AGLOCO Viewbar download update
To all AGLOCO members and members to be
Read the latest update on the Viewbar download
June 7, 2007 at 12:36 am
Notification Emails - From the last blog post:
Please note ALL Members will be sent an email inviting them to download. Also, we will send additional emails to those who have not logged any time on the Viewbar servers, reminiding them to download their Viewbar (this will happen after the initial “rush” has passed).
At this point we have sent emails to a little over 1/3 of the Members – this does not mean they all read them as some bounce and some still get put into junk mail (for instance if the Member has not yet made agloco a ‘safe’ sender on their email filters). As I mentioned before, in a week or so we will send out a reminder to those who have not yet logged in their Viewbar.
Website - The engineers rebalanced all the servers again and the site should be more responsive (although with all the initial Viewbar downloads coming through the account page and people now checking hours it tends to clog it up).
Please note that right now we are giving almost instantaneous hour calculations on the account page. We will be changing this to daily updates (as it says on the account page) in a few days. We wanted to start with instantaneous so that early users would see that it is working, but when more and more people start checking hours it would overload our database server so we will go to daily (this impacts the back-end database load but doesn’t impact the website performance).
A point of clarification: Referral hours are calculated to the person who referred them at a 25% rate (so if one of your referrals surfs for 5 hours this will show up in your account as 1.25 hours). This is the current rate posted on the website.
Ads - As I wrote yesterday in an update to the last blog post:
Your Viewbar should now say “Ads to appear here shortly, Click for Viewbar FAQ”, though at times the ad server people might “play” with the ads as they fix their servers (I know a Jewelry ad was up for awhile yesterday). If it does not say that or have an ad up, quit the Viewbar (right click on the green O in the windows task bar and then click on quit). Then using your start menu relaunch a new Viewbar (the AGLOCO Viewbar should be a choice in your start menu after download). This should relaunch your connection to your severs.
As mentioned before, the ad rotation has been down for about 30 hours at this point. Your Viewbar is working fine - it is the ad serving people whose servers went down with the load. I do not have an update from them on their timing to correct the issue. They do not work for AGLOCO (actually they pay us to show ads), so we are encouraging them to work as fast as they can to fix it.
I will update you all on the ad server when I can – but in all likelihood you will see the ads rotating before I can post about it on this blog.
I do not currently have an estimate as to when the ads will go live again. Your Viewbar is working perfectly in this regard and is currently pinging the ad server for a new ad every 30 seconds (they just put up the “Ads to appear here shortly, Click for Viewbar FAQ” message while they work on the rotation issue).
Finally, we sincerely appreciate any bug reports we may not already be aware of or usage questions you may have. Please send them to both help@agloco.com and bgreenwald@agloco.com so we can attend to the issues (and clarify the questions, perhaps on the FAQ page) as quickly as possible. If you are reporting a bug, please be as detailed as possible in explaining what was going on when the error occurred, including your operating system, browser version, and any other relevant information. Thanks!
I will keep you posted on the ad situation as I get updates from the ad server people.
Brian Greenwald
AGLOCO Development Team
Notification Emails - From the last blog post:
Please note ALL Members will be sent an email inviting them to download. Also, we will send additional emails to those who have not logged any time on the Viewbar servers, reminiding them to download their Viewbar (this will happen after the initial “rush” has passed).
At this point we have sent emails to a little over 1/3 of the Members – this does not mean they all read them as some bounce and some still get put into junk mail (for instance if the Member has not yet made agloco a ‘safe’ sender on their email filters). As I mentioned before, in a week or so we will send out a reminder to those who have not yet logged in their Viewbar.
Website - The engineers rebalanced all the servers again and the site should be more responsive (although with all the initial Viewbar downloads coming through the account page and people now checking hours it tends to clog it up).
Please note that right now we are giving almost instantaneous hour calculations on the account page. We will be changing this to daily updates (as it says on the account page) in a few days. We wanted to start with instantaneous so that early users would see that it is working, but when more and more people start checking hours it would overload our database server so we will go to daily (this impacts the back-end database load but doesn’t impact the website performance).
A point of clarification: Referral hours are calculated to the person who referred them at a 25% rate (so if one of your referrals surfs for 5 hours this will show up in your account as 1.25 hours). This is the current rate posted on the website.
Ads - As I wrote yesterday in an update to the last blog post:
Your Viewbar should now say “Ads to appear here shortly, Click for Viewbar FAQ”, though at times the ad server people might “play” with the ads as they fix their servers (I know a Jewelry ad was up for awhile yesterday). If it does not say that or have an ad up, quit the Viewbar (right click on the green O in the windows task bar and then click on quit). Then using your start menu relaunch a new Viewbar (the AGLOCO Viewbar should be a choice in your start menu after download). This should relaunch your connection to your severs.
As mentioned before, the ad rotation has been down for about 30 hours at this point. Your Viewbar is working fine - it is the ad serving people whose servers went down with the load. I do not have an update from them on their timing to correct the issue. They do not work for AGLOCO (actually they pay us to show ads), so we are encouraging them to work as fast as they can to fix it.
I will update you all on the ad server when I can – but in all likelihood you will see the ads rotating before I can post about it on this blog.
I do not currently have an estimate as to when the ads will go live again. Your Viewbar is working perfectly in this regard and is currently pinging the ad server for a new ad every 30 seconds (they just put up the “Ads to appear here shortly, Click for Viewbar FAQ” message while they work on the rotation issue).
Finally, we sincerely appreciate any bug reports we may not already be aware of or usage questions you may have. Please send them to both help@agloco.com and bgreenwald@agloco.com so we can attend to the issues (and clarify the questions, perhaps on the FAQ page) as quickly as possible. If you are reporting a bug, please be as detailed as possible in explaining what was going on when the error occurred, including your operating system, browser version, and any other relevant information. Thanks!
I will keep you posted on the ad situation as I get updates from the ad server people.
Brian Greenwald
AGLOCO Development Team
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